Terms & Conditions
Regulations Check-out time is 12 noon. Check-in time is 2 p.m. No postponement of booking will be entertained and they will be treated as per the cancellation policy. Availability In the rare case that due to unforeseen circumstances we cannot deliver Your requested accomodation, You will be offered alternate accommodation or a full refund. Conditions of Stay We reserve the right to terminate Your Booking immediately without being liable for any refund or compensation where You engage in unacceptable behavior that causes a disturbance or nuisance to other guests, which includes the consumption of alcohol as Rainforest house is strictly an alcohol free zone. Liability Other than for death or personal injury caused by Our negligence or misrepresentation, Our total liability to You is limited to the price of the Booking and to the fullest extent permitted by law all warranties are excluded and in no circumstances will We be responsible for any indirect or special damages. We will not be liable for failure to perform to the extent that the failure is caused by any factor beyond Our reasonable control. You are responsible for any damage or loss caused to Us or Our property by Your act, omission, default or neglect and You agree to indemnify Us and to pay Us on demand the amount reasonably required to make good or remedy any such damage or loss.
Cancellation Charges:- 50% if cancelled between 7 days and 4 days prior to check in date. 100% if cancelled within 4 days prior of the check in date. Full refund will be given if cancelled 7 days prior to check in.
For Retreat/group bookings in the months of feb, march, april, september, october, november all deposits will be non refundable within one year of the start date of the booking. For all refunds there will be a 5% transaction charge. Refunds will be issued within 7 days.